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| Sample inbound applications | Sample outbound applications |
| Communications from customers | Broadcast applications |
| RFPs, orders, loan applications | Info to customers/prospects |
| Surveys & customer comments | Pricing/rate changes |
| Receipt of credit card dispute documentation | Product enhancements |
| Warranty cards | Special offers |
| Communications from employees | Trade-show/seminar invitations |
| Time sheets, HR related forms | Surveys, recalls, newsletters |
| Supply requests | Sales literature, proposals |
| Resumes/job posting responses | Press releases/Surveys |
| Activity/sales reports | White papers |
| Communications from vendors | Policy changes |
| Order/Shipping confirmations | Desktop faxing |